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Tourism Tribe offers the most comprehensive curriculum of training programs and support approaches to assist tourism operators to achieve growth and tourism excellence.
Purpose built for the industry in our digitised market place our innovative Digital Engagement Health Check™ sets us apart, combining industry expertise with advanced digital tools to deliver automated, actionable insights. This fully digitised assessment helps tourism businesses understand and improve their digital presence with unprecedented efficiency.
We cater to programs of all sizes, from small groups of 5 to large cohorts of thousands of operators. Each participant gains access to our extensive online support through the Tourism Tribe Digital Academy, ensuring they have the resources and guidance needed to thrive in today’s constantly changing marketing landscape.
Finally, our online communication system ensures that operators are paced through the program and gives you access to everyone’s progress and achievements at a glance.
Whether you need a short and sharp workshop, or a year-long training program that includes face-to-face workshops, online group coaching, one on one mentoring, and Digital Engagement Health Checks, we are equipped and ready to deliver.
Chose the delivery style that best suits your audience
Since COVID we have observed a growing trend amongst tourism operators who prefer attending workshops and spending a full day connecting with fellow businesses to learn and exchange ideas.
Online workshops and webinars also offer a cost-effective way to provide support to a large number of operators.
Topics can also be bundled into programs and include one-on-one coaching.
All our self-paced courses (that are included in the Digital Academy membership) can also be delivered as a workshop format and/or included in a program.
This course will show you how to take full advantage of your ATDW listing in order to reach more customers and boost your bookings.
This short course will take you through the basics of email marketing automation and teach you how you can use it as a marketing tool in your business.
Learn how to create and monitor the flow of money in and out of your business and create a forecast to help you plan for the future.
We also offer coaching and mentoring on its own or as part of a program.
Our private sessions offer the opportunity to help businesses one on one to leverage digital technology smartly and efficiently.
All our sessions are tailored to achieve tangible objectives and to fix operator issues.
For example, we could work with operators to:
We also provide full reporting on outcomes as part of our coaching.
Tourism Tribe’s Digital Engagement Health Check™ is an in-depth analysis designed to help tourism businesses enhance their digital presence. Our expert team conducts a detailed ‘secret-shopper’ style review of tourism operators’ online assets, including your website, Google Business Profile, social media accounts (Facebook and Instagram), TripAdvisor, and online reviews. The assessment culminates in a comprehensive 57-point report written in plain English, highlighting areas where your digital presence may be falling short and providing actionable steps for improvement.
When conducted for regions or industry associations, the Digital Engagement Health Check™ provides a full overarching view of where the operators in the area stand in terms of their digital engagement. This comprehensive analysis helps identify common strengths and weaknesses across the sector, allowing associations to tailor their training programs to address the specific needs of their members. By understanding the collective digital health of their operators, associations can focus on the most impactful training areas, ensuring that resources are effectively allocated to improve the overall digital literacy and performance of the tourism businesses within their region.
Since 2015, Tourism Tribe has delivered a wealth of masterclass presentations, webinar training and tourism workshops throughout Australia and Overseas.
Co-founders Fabienne Wintle and Liz Ward alongside our team of specialists have been in demand to deliver digital trends and transformation keynote presentations, being applauded for the contemporary and practical content they present, as they draw on the combined lifetimes’ worth of experience and knowledge that they use to help tourism businesses keep up-to-date with new information, transformative technology and advantageous business opportunities.
Whether it is digital marketing, trade training or business planning, we will provide insightful, engaging and actionable workshops on a wide range of topics.
To learn more about our past masterclass presentations and industry workshops, click here.
We deliver practical and invaluable tourism masterclass presentations
We provide insightful, engaging and actionable workshops on a wide range of topics
Our in-depth interviews empower, motivate and educate operators.
We would love to work with you to tailor a program to suit your objectives, destination and your local industry. All clusters of businesses are at different stages of digital adoption and maturity of their tourism industry.
Your program can be tailored to your budget and the particular characteristics of your destination.
If you are interested in learning more about our pricing and packaging please fill out the form below and we will be in touch shortly.
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Suite 1,
57 Woodfield Rd
Pullenvale QLD 4069
Australia
Suite 101,
18-20 Victoria St
Erskineville NSW 2043
Australia
11 Yeomans Street, Northcote VIC 3070
Australia
139 Bicentennial Dr
Agnes Water QLD 4677
Australia
36C Rte de St Cergue
1260 Nyon
Switzerland
Our team would like to acknowledge the traditional custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We acknowledge that the sharing of knowledge has occurred across the lands and waterways of Australia for many thousands of years. As we continue to share stories and support small tourism businesses we try to listen to the knowledge and practice that has always existed here and consider how we can contribute to the preservation of culture and Country wherever we live and work.
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